Contact us

Get in touch

We're a small team based in Amsterdam. The fastest way to reach us is email or WhatsApp — a real human reads every message, usually within a few business hours.

Customer support

Email: info@shopnoragem.com
WhatsApp: +31 6 13513980 — quick answers, anytime
Response time: within a few business hours, Monday–Friday (CET)
Weekend support: we usually check Saturdays too

Common questions

Before emailing, you might find your answer faster on our FAQ page, our Size guide, or our Care guide.

If you're tracking an order, you can also use our order tracker.

Where we ship from

NORA
Westerstraat 152
1015 MP Amsterdam
the Netherlands

KvK 97461121 · VAT NL004567891B01

Press, partnerships, wholesale

Email us at info@shopnoragem.com with "press", "partnership", or "wholesale" in the subject line.

Returns & warranty

For returns, see our Refund Policy. For warranty claims, just email or WhatsApp us with a photo and your order number — we'll handle the rest.