Track your order
Track your order
Every order ships with tracking. You'll get the link by email within 24 hours of placing it.
Track via your order email
Search your inbox for an email from us with the subject "Your order is on its way" — it includes a tracking link. If you can't find it, also check your spam or promotions folder.
Track via your account
If you created an account at checkout, you can view all your order tracking at your account page.
Estimated delivery times
| Region | Delivery time |
|---|---|
| Netherlands & Belgium | 1–3 business days |
| EU & UK | 3–6 business days |
| United States | 4–7 business days |
| Canada | 5–9 business days |
| Australia & New Zealand | 7–12 business days |
| Rest of world | 7–14 business days |
Order hasn't moved?
If your tracking hasn't updated in 5+ business days, email us at info@shopnoragem.com or WhatsApp +31 6 13513980 with your order number. We'll open a trace with the courier and reship or refund if confirmed lost. See our Shipping Policy for full details.
Customs and duties
Orders to countries outside the EU may incur local import duties on arrival. These charges are determined by your country's customs authority and are the customer's responsibility — we have no control over them.
Wrong address?
If you spot a typo immediately after ordering, email info@shopnoragem.com or WhatsApp +31 6 13513980 within 1 hour and we'll do our best to correct it before the order ships.